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Over the past 12 years, NaviNet, America’s largest real-time healthcare communications network, has built a nationwide health information exchange that enables nearly 850,000 providers to securely communicate with leading health plans from one Web site. By supporting real-time payer-provider communications via the Web, NaviNet has helped providers increase office efficiencies, reduce administrative and medical costs and improve revenue cycles. NaviNet has now added solutions from RelayHealth, including patient messaging and online patient bill pay, to extend the value of NaviNet solutions to providers’ patient base, creating the industry’s first end-to-end healthcare communications platform. Providers nationwide can use just one Web site to interact with their patients and the insurers with which they do business. Caregivers will log onto NaviNet for convenient, one-stop communications across the entire healthcare continuum, from patient to provider to insurer, recognizing even more efficiencies by incorporating patient communications into their day-to-day NaviNet usage. Last year alone, U.S. provider organizations – including nearly 170,000 primary care offices, specialty practices and other professional provider offices – used NaviNet for more than 250 million administrative, clinical and financial electronic transactions with leading insurers across the country, improving revenue cycles and reducing time and costs associated with communicating via phone, fax and mail. The new RelayHealth patient communication functionality gives NaviNet users a unique opportunity to leverage the same platform they trust for secure interaction with insurers to communicate with their patients, multiplying the financial and administrative benefits NaviNet brings to their offices and staff, while further improving patient service and the patient experience. RelayHealth offers an arsenal of cost-effective and easy-to-use patient communication solutions to help providers improve care, create clinical efficiencies, enhance patient relationships and generate income. Through its relationship with NaviNet, RelayHealth puts these solutions on the desktops of the more than 850,000 physicians, clinicians and other care providers enrolled in the NaviNet Provider Network. NaviNet users can utilize the following RelayHealth administrative and financial solutions through the NaviNet portal: Patient messaging: A secure, two-way communication channel between providers and patients that electronically enables common patient communications like appointment requests, cancellations and reminders, and online medical consultations. Online patient bill pay: Tools that help patients understand their financial obligations and deliver a secure platform to pay their bills. Providers will also have access to RelayHealth clinical messaging solutions through NaviNet for: e-Prescribing Prescription refill requests Lab results delivery For more information, visit NaviNet at booth 1207 at HIMSS, March 1- 4 in Atlanta, GA or visit www.NaviNet.net. About the Author Timothy Mills, Senior Vice President, Provider Operations, NaviNet Mr. Timothy Mills brings more than 22 years experience of technology and service deployment to the healthcare provider marketplace. Mr. Mills has very broad and extensive background in sales, marketing, business development and operational management to the hospital and non-acute clinical markets. Subscribe to our FREE Ezine and be eligible for Health News, discounted products/services and coupons related to your Health. We publish 24/7. HealthNewsDigest.com We videotape Press Conferences, produce Satellite MediaTour's, B-rolls, PSA's, - all with distribution: HealthyTelevisionProductionstvmike13@healthnewsdigest.com Top of Page 
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